1. Q: Are you factory or trading company ? why choose us?
A:we are professional manufacturer factory for carton box making machinery.Our factory has professional produce many kinds of carton box Making machinery for more than 20 years, our machines has export To many countries abroad, We have an experienced production research and development and after-sales service team!
our company rule is : we insist only produce High quality machine with best price, we never produce low quality machine with lowest price, because high quality machine and customers' Satisfaction is the most important foundation of our company
2Q: what is your machine Warranty period?
A: We insist only produce high quality machine with best price,
We never produce low quality machine with lowest price,
So we trust our machine quality well, we promised all of the
Machines we produce the warranty period is 12 months.
Because we believe our machine quality, so we dare to Extended warranties!
3.Q:How about the packing of products.
A:Tighten to container with steel wire rope and welded machine withcontainer by angel iron
B. Main corrugated box machines and uncoiler is packed with waterproof plastic)
C. PLC contral system and motor pump are packed in wooden box with water proof paper coverage.
4.Q:how about the delivery time?
A:Normal standard machine we have store, if no store delivery time will be within 30 days.
5.Q: Where is your main market?
A: Our products are exported to more than 30 countries and regions,Mexico,Spain Russia,Canada,Poland,Georgia,Bolivia,Hungary, Pakistan, Uzbekistan,Ukraine,Kyrghyz,Argentina,Venezuela,
Egypt,Bulgaria,Brazil, Australia, Philippines, Indonesia,Australia, Algeria, Sri Lanka,Bengla, Saudi Arabia,Syria,Turkey,Ethiopia and so on.
6.Q: We do not know how to operatemachine,how to deal?
A.we can send our engineer to your site and do the training for your men. you just only bear the cost for our engineer's air
ticket,accommodation,food and transposition in your country
B.You can send your men to our factory. we will teach them how to operate the machine without training charges
C.Actually theres another cheap and easy way to choose. Every machine leave our factory with one book of operation manual. You can read through the manual first ,and get familiar with the machine. Then we can get a video call,and teach you on-line how to cperate the machine.
7Q: If the machine has some problems,during we using ,How to deal?
A:24 months for the whole machine. Within 24 months under normal use and maintenance, if something is wrong with the machine, you will get spare part for free.Out of 24 months, you will get spare parts at cost price. You will also get technical support and service all the lifetime.